Paddio Trusted Trade Network

A Commitment to Quality and Trust in Home Renovations

What Are We Trying to Achieve?

Home renovations should be an exciting process, a chance to improve and personalize your living space. Unfortunately, many homeowners have encountered nightmares instead—projects marred by poor workmanship, unexpected costs, and broken trust from contractors who fail to deliver. These stories get passed from homeowner to homeowner, creating a pervasive fear that undermines the entire industry's reputation.

At Paddio, we understand the significance of these concerns. We know there are many tradespeople out there who are genuine, talented, and dedicated to their craft. However, the horror stories of bad experiences can overshadow the good ones, eroding trust. This is why we’ve created the Paddio Trusted Trade Network—a system built to restore confidence in home renovations by ensuring that all professionals in our network are properly qualified and equipped to deliver high-quality work.

How We Are Doing It: A Rigorous Qualification Process

At Paddio, we don’t just let anyone into our network. We employ a thorough vetting process that goes beyond a simple background check to ensure that the tradespeople we work with have the right qualifications, certifications, and insurance to do the job properly and safely. Here’s how we ensure that our homeowners are getting the best of the best:

1. Certification Verification

Our first step is to confirm that the tradespeople in our network are appropriately certified. We require them to provide proof of certification from recognized programs such as CleanBC, Home Efficiency Rebate (HER), and Canada Greener Homes. This verification gives us assurance that they are knowledgeable, compliant with government programs, and committed to the highest standards of energy efficiency and sustainability.

2. Insurance Documentation

We require that all our tradespeople maintain up-to-date insurance. This is not only a safeguard for the tradesperson, but also for the homeowner. If anything goes wrong during the installation or renovation, the insurance coverage ensures that any issues will be addressed and corrected without leaving the homeowner in a lurch. This peace of mind is invaluable and helps prevent those horror stories from happening.

3. Service Quality & Warranty

We hold our tradespeople to high standards when it comes to service quality. All work performed must meet or exceed industry standards, and where possible, we encourage the offer of extended warranties. This reinforces the commitment to quality and ensures that homeowners are protected even after the project is complete. By providing guarantees on the products and services, we ensure that homeowners feel secure in their investments.

Capturing Feedback and Continuous Improvement

The work doesn’t stop once a renovation is completed. We actively seek feedback from our customers to ensure that the tradespeople we work with are professional, reliable, and deliver high-quality craftsmanship. If a homeowner isn’t satisfied with the work, we immediately reach out to understand the issue and work toward a resolution. We believe in open communication and making things right when they go wrong.

But we don't stop there. We provide constructive feedback to our tradespeople, helping them to continuously improve and maintain high standards. If we find that a tradesperson consistently fails to meet expectations, they are removed from the Paddio Trusted Trade Network. Our goal is to uphold integrity and trust—both in our tradespeople and with our homeowners.

Our Objective for Homeowners

At Paddio, we believe that our services offer tremendous value not only to the tradespeople but also to the homeowners. Managing a home renovation can be overwhelming, especially when you’re juggling multiple projects at once. You have to figure out who to contact, what questions to ask, and how to coordinate multiple appointments. On top of that, ensuring the work complies with government standards so you can access grants or loans adds another layer of complexity.

We’ve built our system with the homeowner in mind. By connecting you with trusted tradespeople who have been thoroughly vetted and are backed by certifications, insurance, and warranties, we help simplify the process. Our network ensures that you can move forward with your energy retrofit projects confidently, knowing that the work will be done right—and that if any issues arise, there is a system in place to make things right.

Why Paddio Trusted Trade Network Matters

The Paddio Trusted Trade Network exists to restore trust in home renovations. Whether you’re undertaking only one or many home energy-efficient retrofits, the stakes are high. You deserve a process that is transparent, dependable, and worry-free. Through our rigorous qualification standards and continuous feedback loop, we ensure that homeowners and tradespeople alike benefit from a professional, quality-driven network.

Home renovations don’t have to be a gamble. With Paddio, you’re in good hands—every step of the way.

The Paddio Trusted Trade Network is your partner in achieving high-quality home renovations with peace of mind. Explore our services today and discover how we can make your renovation experience smooth, reliable, and stress-free.‍